Terms and Conditions tpower3 — Complete Member Guide

1 Introduction & Acceptance of Terms

Tpower3 is an online gaming platform providing a wide range of entertainment services including Live Casino, Slot Games, Sports Betting, bingo, and other gaming products available from time to time. This website operates under the domain tpower3.win and all its subdomains.

By accessing, registering, logging in, or using any part of the tpower3 platform — whether via web browser, mobile app, or any other device — you hereby express your clear, free, and unconditional consent to be bound by all Terms and Conditions set out in this document.

If you disagree with any part of these Terms and Conditions, you are advised not to use any tpower3 services and to close your account if one exists. tpower3 reserves the right to amend or update these Terms and Conditions at any time with reasonable notice to registered members.

2 Member Eligibility

To register and use tpower3 services, you must meet all of the following requirements without exception:

• Age: You must be at least 18 years old at the time of registration. tpower3 operates a zero-tolerance policy toward underage players and reserves the right to request proof of age at any time.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals declared bankrupt or under court guardianship are not eligible to register.
• One Account Only: Each individual is permitted to hold only one tpower3 account. Multiple registrations by the same individual are strictly prohibited and may result in immediate closure of all associated accounts.
• Accurate Information: All information provided during registration and while using the platform must be truthful, accurate, and up to date. tpower3 reserves the right to verify your identity through a KYC process at any time.
• Non-Staff: tpower3 staff and their immediate family members are not eligible to register as regular members or participate in any promotions offered to the general membership.

3 Registration & Account Management

Registering a tpower3 account is free and requires no upfront payment of any kind. You will need to provide basic information including your full name, phone number, email address, and a strong password.

Tpower3 applies a Know Your Customer (KYC) process that requires identity verification before an account can make its first withdrawal or when suspicious activity is detected. Documents typically required include a copy of your MyKad or passport and proof of current address.

• Your account password is your sole responsibility and must not be shared with anyone.
• You must notify tpower3 immediately if you suspect your account has been compromised.
• Tpower3 will not be liable for any losses resulting from unauthorized account use if you fail to report it within a reasonable time.
• Two-factor authentication (2FA) is strongly recommended and can be enabled in your account security settings.

4 Deposits & Payments

Tpower3 accepts deposits via multiple payment methods available in Malaysia, including FPX, bank transfer, Touch 'n Go eWallet, GrabPay, Boost, and cryptocurrency (USDT, BTC, ETH). All listed payment methods are secure and use 256-bit SSL encryption.

• Minimum Deposit: RM10 for most payment methods.
• Deposit Fee: tpower3 does not charge any processing fees for deposits. Third-party charges from your bank or payment provider are beyond tpower3's control.
• Instant Credit: Deposits via FPX and digital wallets are credited in under one minute under normal conditions.
• Deposit Funds: All deposits must come from a legitimate source and be made in your own name. tpower3 does not accept deposits from third-party accounts.
• Deposit Limit: tpower3 reserves the right to set daily or monthly deposit limits based on your account status and history.

Tpower3 reserves the right to return suspicious deposits or those that do not comply with our payment policy without prior notice. Any incorrectly credited deposits will be corrected upon completion of an investigation.

5 Fund Withdrawal

Withdrawals at tpower3 are carefully processed to ensure the security and validity of every transaction. Members may request a withdrawal at any time, provided all relevant conditions are met.

• Minimum Withdrawal: RM20 for local bank transfers; $10 USDT for crypto withdrawals.
• Identity Verification: First-time withdrawals or withdrawals exceeding a certain amount require completed KYC verification.
• Name Match: The name on the recipient's bank account or digital wallet must match the registered name on your tpower3 account.
• Processing Time: Withdrawals are typically processed within 30 minutes to 3 hours, depending on the chosen method and time of request.
• Bonus Terms: Wins from bonus funds are subject to wagering requirements that must be met before a withdrawal is permitted.

6 Bonuses & Promotions

Tpower3 offers various bonuses and promotions from time to time as incentives for new members and rewards for loyal ones. Each bonus is subject to a wagering requirement that must be fulfilled before any associated wins can be withdrawn.

• Welcome Bonus: Available to new members making their first deposit only. One welcome bonus per individual is permitted.
• Wagering Requirements: Each bonus carries wagering requirements stated in the relevant promotion terms, typically between 15x and 35x the bonus value.
• Validity Period: Unused bonuses or unfulfilled wagering requirements within the specified period will expire automatically.
• One Bonus at a Time: tpower3 does not allow multiple bonuses to be stacked simultaneously unless specifically stated in the promotion terms.
• tpower3's Rights: tpower3 reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable notice.

7 Game Rules

All games offered on tpower3 use Random Number Generator (RNG) technology certified by independent auditing bodies. Game results are final and cannot be disputed unless a verifiable technical error has occurred.

• Tpower3 reserves the right to void or revise any bets placed as a result of technical disruptions or odds display errors.
• In the event of a technical failure affecting an ongoing game, tpower3 will refund the original bet to the player's account.
• Players are fully responsible for ensuring a stable internet connection during gameplay. tpower3 is not liable for losses caused by connectivity disruptions on the player's end.
• Live casino games are subject to additional rules set by the respective software providers and displayed within the game interface.

8 Account Security

Tpower3 continually invests in security infrastructure to protect your data and funds. That said, account security is a shared responsibility between the platform and its members.

• Never share your password, PIN, or verification codes with anyone — including tpower3 staff, who will never ask for such information.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Enabling two-factor authentication (2FA) for an added layer of protection is strongly recommended by tpower3.
• Always log out of your account when using a device shared with others.
• Report any suspicious activity in your account to the tpower3 support team immediately.

9 Prohibitions & Restrictions

To maintain platform integrity and protect all users, tpower3 enforces the following prohibitions that all members must comply with:

• Fraud: Any form of fraud, game manipulation, or system exploitation is strictly prohibited.
• Money Laundering: tpower3 has zero tolerance for any attempt to use the platform for money laundering or other illicit financial activities.
• Bots & Automated Software: Using bots, automated software, or any technical means to gain an unfair advantage in games is prohibited and may result in immediate account closure.
• Unfair Collaboration: Players are not permitted to collude to manipulate game outcomes or exploit the bonus system.
• Support Abuse: Abuse, threats, or inappropriate language directed at tpower3 support staff will not be tolerated.

10 Account Termination

Tpower3 reserves the right to suspend or close any member's account without prior notice under certain circumstances, including but not limited to violations of these Terms, suspicious activity, or at the request of relevant authorities.

Members may also choose to voluntarily close their account at any time by contacting the tpower3 support team. Valid balances will be returned after all reviews are completed, within the timeframe set by tpower3's current payment policy.

• Accounts closed due to a Terms violation are not entitled to a refund of any bonus that has not met its wagering requirements.
• Members whose accounts were closed for security reasons may file an appeal within 30 days.
• Tpower3 retains transaction records for the period required by applicable law.

11 Liability Limits

Tpower3 strives to provide continuous, uninterrupted service. However, tpower3 makes no guarantee that services will always be available without interruption, fully secure from all cyber threats, or free from technical errors beyond our reasonable control.

To the extent permitted by applicable Malaysian law, tpower3 shall not be liable for:

• Indirect, incidental, or consequential losses arising from your use of the platform.
• Service disruptions caused by natural disasters, power outages, or third-party infrastructure failures.
• Losses resulting from unauthorized use of your login credentials where you were negligent in maintaining account security.

12 Dispute Resolution

Tpower3 is committed to resolving any disputes with members fairly and transparently. If you have a complaint, please follow the procedure below:

• Step 1 — Contact Support: Start by contacting the tpower3 support team via live chat or email. Most issues are resolved within 24 hours.
• Step 2 — Formal Escalation: If you are not satisfied with the initial resolution, you may submit a formal written complaint to a senior tpower3 manager.
• Step 3 — Arbitration: For disputes that cannot be resolved internally, both parties agree to refer the matter to an independent and binding arbitration process.

These Terms and Conditions are governed by applicable law. By using tpower3 services, you agree that any legal disputes arising from this agreement will be resolved through the procedures set out in these terms.